CANRVRSUP operates under all safe weather conditions.
There are no refunds in the event of inclement weather. In the event of severe weather or unsafe conditions, it is at the discretion of the staff and CANRVRSUP reserves the right to cancel reservations for any reason. Canceled reservations may be rescheduled or looked at for refunds on an individual case basis. FOR SKILLS COURSES or PRIVATE BOOKINGS If a reservation is changed by the customer prior to 72 hours before fulfillment, CANRVRSUP will modify your reservation to a later date at no charge pending availability or a refund minus a 10% administration fee. If a reservation is changed by the customer less than 72 hours before fulfillment, CANRVRSUP offers a 40% refund and a 50% credit toward future bookings. The refund is minus a 10% administration fee. In the event of a cancellation by the customer within 24 hours or less notice or the customer is a no-show, the customer will lose all money with no refund or future booking options.
FOR MULTI-DAY TRIPS/ COURSES If a reservation is changed by the customer prior to 7 DAYS before fulfillment, CANRVRSUP will modify their reservation to a later date at no charge pending availability or a refund minus a 10% administration fee. If a reservation is changed by the customer 7 to 4 DAYS before fulfillment, CANRVRSUP offers a 40% refund and a 50% credit towards future bookings. The refund is minus a 10% administration fee. In the event of a cancellation by the customer within 4 DAYS or less notice or the customer is a no-show, the customer will lose all money with no refund or future booking options.
INSTRUCTOR COURSES NO REFUNDS WILL BE GIVEN ONCE THE COURSE MATERIAL HAS BEEN SENT OUT. The material will be sent out seven days BEFORE THE START DATE! PLEASE ENSURE COMMITMENT BEFORE REGISTERING. Refunds less 10% administration fee are only provided with a signed doctor’s note. Cancellations made eight or more days before the start date will be eligible for a refund minus a 10% administration fee.
Definitions Off Paddle Canada site “Intoxicant” is defined as follows for this policy: Intoxicant means a substance that, if taken into the body, has the potential to impair or alter judgment, behaviour or the capacity to recognize reality or meet the ordinary demands of life, but does not include caffeine, nicotine or any authorized medication used in accordance with directions given by a registered health care professional.
Policy
No intoxicants shall be consumed by any participant or instructor(s) eight hours prior to any instructional activities. Where appropriate, an instructor may further limit the use of intoxicants by students and instructors on the course to ensure a safe and respectful learning environment.
It is the responsibility of every Paddle Canada instructor to remove a candidate from a course, or cease training, if she or he feels the candidate is under the influence of intoxicants.
It is the responsibility of the instructor to brief students before the commencement of each course on the Paddle Canada Intoxicants Policy and their responsibility to maintain a respectful and safe environment for other students and instructors alike.
It is the responsibility of the student to conform to this policy.
